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"This was my second stay at the Chesa Valese and I was equally impressed both times with the hospitality from the staff who were helpful and super courteous. Breakfast was awesome every day and the spa area with the sauna and steam room were enjoyed daily! Thanks again and see you next time. "

"BEAUSiTE Zermatt exceeded every expectation. From the moment we arrived, the staff made us feel like VIP guests, from the attentive front desk team to the meticulous housekeeping staff, everyone was warm, professional, and genuinely welcoming. The property itself is stunning. The design is swanky and sophisticated, with a bold aesthetic that sets it apart from every other hotel in Zermatt. It’s clear that every detail was thoughtfully curated, this isn’t your typical alpine lodge. The decor is chic, modern, and luxurious while still feeling inviting. If you’re looking for a unique, stylish stay in Zermatt with exceptional service, BEAUSiTE is the place. Unlike anything else you’ll find in town."

"Great room. Clean and lovely view. "

"This is a beautiful 19th century castle converted into a charming luxury hotel. The lobby & restaurants are piece of history. Rooms are renovated, bathrooms are very stylish. The staff are very polite and hard working. The breakfast buffet is delicious and dinner is fine dining a-la-carte menu with fantastic choices. The spa is very nice and the swimming pool is great. Free hotel shuttle to the ski area. Hotel offered me free room upgrade = thank you for the surprise and generosity !! I will definitely come back again !! "

"Very clean facilities, very friendly staff, late arrival for check in was no problem, luggage storage was very convenient. The location was immediately opposite to the train station and exceptionally quiet. The beds were very comfortable. I highly recommend for solo female travellers."

"⭐️⭐️⭐️⭐️⭐️ A+++++ I had an excellent five-star stay at this hotel. The property was exceptionally clean and well maintained, and the overall atmosphere was very comfortable and welcoming. The location is perfect, making it convenient to get around and enjoy the surrounding area. The staff service was truly amazing—friendly, professional, and always willing to help with a smile. From check-in to check-out, everything was handled smoothly and efficiently. Outstanding service, excellent location, and a beautiful property. I would highly recommend this hotel and would gladly stay here again."

"Well situated and excellent staff."

"Beautiful views of the Matterhorn, clean, convenient and had all we needed for one full day of skiing. "

" Very nice hotel. Clean and comfortable beds. We arrived late due to a delayed plane. They were so nice to work with and left a key for us. Short train or shuttle ride to Zermatt. "